Real-time order tracking
Keeping you informed about your order status is important to us. After placing an order, you will receive a confirmation email with your order number. Use this number to track your order in two ways:
- Online tracking: Enter your order number and email address on the Track Order page to view the current status (processing, dispatched or delivered). Tracking updates are refreshed every few hours.
- Phone support: Call 01 200 200 166 and provide your order number. Our agents can check the status for you.
If you have not received your order within the estimated delivery timeframe, please reach out via email or phone. We will investigate and ensure your order is delivered as soon as possible.
